Shipping Policy

At Roschic, we strive to provide a seamless online shopping experience for your favorite items, allowing you to shop from the comfort of your home. We take pride in delivering an exceptional experience to our customers, and our shipping policy outlines the timeframe for you to receive your order promptly.

SHIPPING TIME

We fully recognize the eagerness to have your item delivered quickly, and we work diligently to ensure it reaches you within the specified timeframe. The estimated delivery duration is 3-5 days.

When can I expect my order to arrive?

While we cannot provide an exact time for delivery, our courier service operates during business days, typically delivering parcels between 9 am and 5 pm, excluding holidays. Therefore, you can anticipate receiving your package within this timeframe on business days.

How will I be informed about my order's shipment?

You will receive a confirmation call and a message from us once your order has been shipped.

What should I do if my order isn't delivered by the expected date?

If your package experiences a delay in delivery, please reach out to us through the WhatsApp icon or via our Facebook Page or Instagram Handle, and we will respond promptly.

What should I do if my order status shows it has been delivered but I haven't received it?

If your order indicates it has been delivered but you do not have it, please contact us immediately using the WhatsApp icon or through our Facebook Page or Instagram Handle. We will address your concern as quickly as possible and work towards a resolution.