Warranty Policy

Thanks! Here's the revised Return & Warranty Policy for Roschic, with the warranty fixed at 3 months only:

Roschic Return & Warranty Policy

At Roschic, every product is made with care to support your motherhood journey. If something goes wrong, we’re here to make it right — clearly, quickly, and with compassion.

3-Month Warranty Coverage

Select Roschic products come with a 3-month warranty, which is clearly mentioned on the product page at the time of purchase.

Our warranty covers:

• Manufacturing defects
• Faulty parts or performance issues
• Features not working as intended

What we offer:

• Free replacement of the faulty item or part
• Exchange if the product is beyond repair

Not Covered Under Warranty

• Damage caused by misuse or mishandling
• Accidental drops or physical damage
• Water or heat damage (unless stated otherwise)
• Normal wear and tear
• Improper cleaning or storage
• Unauthorized repairs or modifications

Returns & Exchanges

You can return or exchange a product within 7 days of delivery if:

• The item is unused and in original packaging
• You received a damaged or defective product
• You received the wrong item

Note: Return shipping is paid by the customer unless the issue is due to our error.

How to File a Warranty or Return Request

Please contact us via:
WhatsApp:  +92 3173659662
Include the following:

• Your Order Number
• A short description of the issue
• A photo or video showing the problem (if applicable)

We’ll get back to you within 24–48 hours to guide you through the next steps.

At Roschic, your comfort and trust come first — because you deserve support every step of the way.